Vybe Travel (“Vybe,” “Vybe Travel,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit the Vybe Travel website, submit an inquiry, join a trip or waitlist, request travel planning services, make a reservation, communicate with us, or otherwise interact with Vybe Travel.
By using our website or providing information to Vybe Travel, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
Depending on how you interact with Vybe Travel, we may collect the following types of information.
Contact Information
This may include:
- Name
- Email address
- Telephone number
- Mailing address
- Preferred method of communication
Travel and Reservation Information
When you inquire about, plan, or book travel through Vybe, we may collect information necessary to coordinate your trip, including:
- Destination and travel dates
- Departure city or airport
- Hotel and room preferences
- Roommate or travel companion information
- Flight information
- Transportation requirements
- Special trip requests
- Group affiliation or group name
- Reservation details
- Loyalty or frequent-traveler information when applicable
Traveler Information
Certain travel suppliers may require additional information to complete a reservation or provide travel services. Depending on the trip, this may include:
- Legal name
- Date of birth
- Gender or other information required by a travel supplier
- Passport information
- Known Traveler Number or Redress Number
- Emergency contact information
- Accessibility or mobility requests
- Dietary or other accommodation requests you voluntarily provide
We request only information reasonably necessary to coordinate or provide the travel services involved.
Payment and Transaction Information
Vybe Travel may collect information related to your reservation, including:
- Trip price
- Deposit and payment status
- Payment dates
- Refunds or credits
- Reservation and confirmation numbers
- Transaction history
Payments may be processed through third-party booking platforms, payment processors, travel suppliers, resorts, cruise lines, tour operators, airlines, or other service providers.
Vybe Travel does not necessarily receive or retain complete payment-card information when payments are processed through these third parties.
Inquiry, Waitlist, and Marketing Information
If you submit an inquiry, join a waitlist, register your interest in a Hosted Vybe Trip or Destination Unknown experience, subscribe to communications, or participate in a promotion, we may collect information such as:
- Name
- Email address
- Phone number
- Travel interests
- Preferred destinations
- Group size
- Budget information
- Trip preferences
- Responses to surveys or forms
Website and Device Information
When you visit our website, certain information may be collected automatically through cookies, analytics tools, or similar technologies, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Approximate location
- Referring website
- Time spent on the website
- Links or features used
2. How We Use Your Information
Vybe Travel may use your information to:
- Respond to travel inquiries
- Determine whether Vybe’s services are a fit for your group
- Prepare travel options, proposals, and recommendations
- Create and manage reservations
- Coordinate group travel arrangements
- Communicate payment and travel deadlines
- Provide confirmations, itineraries, and travel documents
- Coordinate with hotels, airlines, transfer companies, tour operators, cruise lines, insurance providers, destination management companies, and other travel partners
- Process requested reservation changes or cancellations
- Assist with traveler questions and customer service
- Communicate important trip updates
- Organize traveler information for a group
- Improve our website, services, and traveler experience
- Maintain business and accounting records
- Prevent fraud or misuse of our services
- Comply with legal, regulatory, tax, or contractual requirements
- Send marketing communications where permitted by law
- Promote future Vybe Travel experiences that may be relevant to you
We may also use aggregated or de-identified information for business analysis, service improvement, and marketing purposes where that information does not reasonably identify you.
3. How We Share Information
Vybe Travel does not sell your personal information as a standalone business practice.
However, travel planning requires us to share certain information with third parties when necessary to fulfill your travel arrangements.
Travel Suppliers and Partners
This may include:
- Hotels and resorts
- Airlines
- Cruise lines
- Tour operators
- Transportation companies
- Destination management companies
- Excursion and activity providers
- Travel insurance providers
- Wedding or event partners
- Other suppliers involved in your requested travel services
The information shared depends on what is required to arrange or service your reservation.
Technology and Business Service Providers
We may use third-party companies to help us operate our business, including providers of:
- Website hosting
- Customer and reservation management systems
- Forms
- Email and text communications
- Payment processing
- Analytics
- Cloud storage
- Accounting
- Marketing
- Automation and business operations
These providers may process personal information on our behalf as necessary to provide their services.
Group Travel Organizers
If you are traveling as part of a group, limited reservation-related information may be shared with the group’s organizer, bride or groom, group leader, host, or other designated point of contact when reasonably necessary to administer the group.
We do not intentionally provide sensitive traveler information to a group leader when that information is not necessary for group administration.
Legal or Safety Reasons
We may disclose information when reasonably necessary to:
- Comply with applicable law
- Respond to a lawful request, court order, or government inquiry
- Enforce our agreements or policies
- Protect Vybe Travel, our travelers, or others from fraud, harm, or unlawful activity
4. International Travel and Data Transfers
Travel often requires information to be transmitted to companies located outside your home state or country.
If you book international travel, information necessary to fulfill your reservation may be provided to hotels, resorts, airlines, tour operators, transportation providers, government authorities, or other travel partners located in your destination country or elsewhere.
Privacy laws and protections in those jurisdictions may differ from those in the United States.
5. Email and Text Communications
Vybe Travel may communicate with you by email, telephone, or text message regarding:
- Your inquiry
- Your reservation
- Payment deadlines
- Travel documents
- Schedule changes
- Group updates
- Trip reminders
- Customer service
- Upcoming Vybe Travel experiences
- Promotional or marketing communications
Transactional communications relating to an existing inquiry or reservation may still be sent even if you choose not to receive promotional marketing messages.
You may unsubscribe from marketing emails using the unsubscribe link included in applicable messages.
If Vybe offers promotional text messaging, you may opt out of marketing texts by following the opt-out instructions provided in those messages.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to operate properly, understand website traffic, remember preferences, measure performance, and improve the user experience.
Third-party analytics, advertising, or website-service providers may also use cookies or similar technologies in connection with our website.
Your browser may allow you to block or delete cookies. Some website features may not operate correctly if cookies are disabled.
Where required by applicable law, additional cookie choices or consent tools may be provided.
7. Social Media and Third-Party Links
Our website may include links to social media platforms, hotels, resorts, travel suppliers, payment platforms, booking platforms, or other third-party websites.
Once you leave a Vybe-controlled website or service, the privacy practices of that third party apply.
Vybe Travel is not responsible for the privacy, security, content, or data practices of websites and services operated by third parties.
8. Photos, Videos, and Trip Content
Travelers may voluntarily submit, upload, tag, or share photographs, videos, reviews, testimonials, or other trip-related content with Vybe Travel.
Vybe will obtain any consent required by applicable law before using identifiable traveler-created content for advertising or promotional purposes when such consent is required.
Content shared within a group-specific photo-sharing platform, social group, chat, or collaborative trip experience may also be visible to other participants according to the settings and terms of that service.
9. Data Security
Vybe Travel takes reasonable administrative, technical, and organizational measures designed to protect the personal information in our possession.
However, no website, email system, electronic transmission, or online storage platform can be guaranteed to be completely secure.
Travelers should avoid sending highly sensitive information through ordinary email or text message when a secure method has been provided.
10. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide travel services
- Administer reservations
- Maintain business and transaction records
- Resolve disputes
- Handle post-travel questions
- Meet legal, tax, accounting, supplier, or regulatory requirements
- Protect legitimate business interests
Different categories of information may be retained for different periods.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with our business practices and applicable law.
11. Children’s Privacy
Vybe Travel provides family and group travel services, and reservations may include children.
Information about a minor traveler may be collected when provided by a parent, legal guardian, or authorized adult for the purpose of arranging travel.
Our website is not intended for children under 13 to independently submit personal information to Vybe Travel.
If you believe a child has submitted personal information to us without appropriate authorization, please contact us.
12. Your Privacy Choices and Rights
Depending on where you live and the laws applicable to your information, you may have the right to request that Vybe Travel:
- Confirm whether we maintain personal information about you
- Provide access to certain personal information
- Correct inaccurate personal information
- Delete certain personal information
- Restrict or object to certain uses of your information
- Provide a copy of certain information
- Honor applicable rights regarding the sale or sharing of personal information
- Withdraw certain previously provided consents
These rights may be subject to exceptions, including when information must be retained to complete a reservation, maintain transaction records, comply with law, establish or defend legal claims, or meet other lawful business obligations.
We may need to verify your identity before processing a privacy request.
To submit a privacy request, contact:
Email: admin@vybetravel.com
Phone: 504-222-2430
Vybe Travel will not discriminate against you for exercising a privacy right available under applicable law.
13. California Privacy Rights
California residents may have additional rights under California privacy laws.
Depending on whether those laws apply to Vybe Travel and the particular processing activity involved, those rights may include rights to know, access, correct, delete, or obtain information about certain disclosures of personal information, as well as rights concerning the sale or sharing of personal information.
Vybe Travel does not sell personal information for monetary compensation as a standalone business practice.
If Vybe’s use of advertising or analytics technologies is legally considered “sharing” or “selling” under an applicable privacy law, any legally required opt-out mechanisms will be provided.
California residents may submit applicable privacy requests using the contact information listed above.
14. Do Not Track and Privacy Signals
Some browsers allow users to transmit “Do Not Track” signals or other privacy-preference signals.
Because standards regarding these signals continue to evolve, our website’s response may depend on the technology and services being used.
Where applicable law requires recognition of a legally valid browser-based opt-out preference signal, Vybe Travel will take reasonable steps to honor that requirement.
15. Changes to This Privacy Policy
Vybe Travel may update this Privacy Policy periodically to reflect changes in our business, website, services, technology, or legal requirements.
When changes are made, the “Last Updated” date at the top of this policy will be revised.
We encourage visitors and travelers to review this policy periodically.
16. Contact Vybe Travel
Questions about this Privacy Policy or the way Vybe Travel handles personal information may be directed to:
Vybe Travel
Email: admin@vybetravel.com
Phone: 504-222-2430
Business Hours:
Monday–Friday: 9:00 AM–5:00 PM ET
Saturday: 12:00 PM–3:00 PM ET
Sunday: Closed